A secure, remote working solution implemented across 100 leisure facilities, Europe wide, transformed both internal and external communications and revolutionised client management systems.
"Centrality had total coherent understanding of our needs at the very start of the project. All the senior team were involved in the initial conversations, and oversaw the project as it developed to delivery and installation.”
The Challenges
The Objectives
“The initial engagement was excellent and we quickly had clarity on the price, content and scope of the project.”
The Solution
The hardware chosen was the Microsoft Surface Pro. This is in essence a tablet designed to replace a laptop. Created to optimise the benefits of Windows 10, it offers the same power as a laptop, but far greater portability and flexibility: perfect for the on-the-go needs of David Lloyd Clubs’s busy General Managers.
Project Challenges
“Centrality listened to our ideas and through joint discussion those ideas were progressed and turned into reality.”
Delivery
The Benefits
The new system has also boosted the speed at which enquiries from current and prospective members can be dealt with, and revolutionised member management systems.
“The rollout has been managed to plan in a very professional manner with regular accurate updates. Any additional requests from David Lloyd Leisure have been listened to and actioned without any fuss. This has been a great example of how to execute a project professionally from the initial idea through successful rollout. Well done to all the team involved.”