Technical capability is key to Centrality’s success
Technical capability underpins everything Centrality has achieved. We do not profit from reselling hardware or software. We only sell our technical excellence – in assessing our customers’ needs accurately, designing outstanding end-to-end IT solutions to meet those needs; assembling, building and installing the required IT infrastructure and providing through-life system support for all its component elements – including the users.
Our technical advice always takes into account the practicalities of implementing that advice. Total cost of ownership is a key element in all our recommendations. And our ‘right first time’ approach has a very significant impact on the number of support calls we have to deal with.
The better we are, the less we have to deal with later.
Centrality’s wide range of technical services
In addition to end-to-end solutions, we support customers’ internal IT departments with specific needs and we are happy to provide individual technical services:
OS Installer
- Automated operating system installation
- Simple PC build process for administrators or non-administrators
- Simple addition of new hardware
E-mail services
- Corporate e-mail solutions
- Webmail
- Smartphone e-mail access
Remote Working
- Access documents and e-mail when away from the office
Phone systems
- VoIP telephony
- Integration with Microsoft Office Communication Server
- Be part of the internal corporate telephone system from home
Networking
- Local-area and wide-area networks
- Network cabling
Security services
- Firewalls and network security
- Anti-virus solutions
- Microsoft Server Update Services
Centrality Management Framework
- Audit computers on the network
- Full reporting of hardware and software
- Live logging of user logons
Hardware support
- PC and printer repair
- Intelligent courier swap-out service
- On-site hardware support
Application deployment
- Deploy applications using the Centrality Management Framework
- Unattended software installations
Inventory/Asset Management
- Full reporting of assets through the Centrality Management Framework
- Reporting of serial numbers and warranty information
Application services
- Thin client software delivery using Microsoft’s RemoteApp
Database management
- SQL Server installation and configuration
